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Service, Service, Service

We understand that the three most important things to our clients are service, service and service.  Group Insurance Benefits are complicated, but our clients know who they can turn to with questions and problems.  That is why every client is assigned an account team of at least one account service manager and one broker/consultant.  Our account service managers and broker/consultants both average over 18 years of insurance experience.  Our account service managers are the backbone of our day-to-day operation and assist our clients with all billing, claims, and eligibility issues.

Our independent broker/consultants assist employers with managing their entire portfolio of employee benefits.  Our experts can help simplify a complex task.  We represent all the major health carriers and most of the major ancillary carriers.  We know the Florida market and help our clients select the employee insurance benefit plans that best fit their needs and their budget from the literally thousands of group insurance benefit plans that are available in the market place, whether it is a health, dental, vision, life, disability, long-term care or retirement plan.  We help our clients every day with:

• Preparation of professional request for proposals for all group insurance benefits
• Analysis and comparison of group benefit insurance plans
• Negotiating rates and benefits with insurance carriers and other vendors
• Review of carrier and vendor contracts
• Communicating benefits to employees:
  • Written benefit communications
  • In-person enrollment meetings
  • Web portals
• Enrollment of benefit plans
• Compliance with state and federal regulations such as COBRA, HIPAA, FMLA, USERRA and ERISA:
  • Compliance Advantage audits and on-site training
  • HR Navigator benefits library with sample forms and procedures
  • Seminars and training workshops
  • Newsletters and updates
• Developing wellness plans for employees
• Ongoing review and management of claims
• Compliance with fiduciary responsibilities
• Development of long-range benefit plans 

Why not put a team of WWW benefit experts on your staff today without adding a dime to your payroll?

Wallace Welch and Willingham offers Group and Employee Insurance Benefit plans to Florida and nationwide. Contact us today